Technology that solves real business problems.

Trimnal & Myers

Global Solutions reviewed the software needs of local law firm Trimnal & Myers and developed a plan to replace its antiquated, server-based SoftPro platform with the web-based Qualia platform. We managed the implementation and transition, learned the new software from a support perspective, trained users, and established local support.

Today, Global Solutions continues to maintain the firm's Qualia environment and provides responsive local assistance when issues arise.

Counseling Services of Lancaster

Global Solutions developed and managed a comprehensive modernization plan to move the organization away from aging on-premise infrastructure. Email was migrated to Microsoft 365 with Barracuda email security, file storage moved to SharePoint, and the environment was designed with HIPAA requirements in mind.

Working with Comporium, we replaced the legacy analog phone system with VoIP, replaced cable Internet with a dedicated fiber circuit, and retained a redundant cable circuit for backup. We also renegotiated the Verizon cellular agreement, added mobile device management, replaced computers with new Dell systems, migrated user profiles, and strengthened Internet security with a new firewall.

One coordinated plan modernized cloud services, communications, connectivity, endpoint hardware, mobility, and security while reducing disruption to the organization.

G&G Landscape Solutions

G&G needed guidance selecting a new business management system. Global Solutions researched, demonstrated, and tested the leading platforms. After G&G selected Aspire, we completed the implementation, learned the platform in depth, trained the team, and became its local support resource.

When G&G needed new design software, we repeated the evaluation process and selected PropertyIntel. Global Solutions implemented the platform and continues to train users and provide support.

Global Solutions meets monthly with the Aspire and PropertyIntel software development teams to discuss upcoming enhancements and relay what works—and what does not work—for G&G's business.

Horton Machine & Custom Design

Global Solutions supports Horton's hardware and software environment, including specialized manufacturing technology. When the company's waterjet machine failed, we worked directly with the manufacturer's Italy-based support group to repair the hardware and upgrade the software platform.

We learned the new Taglio software, trained Horton employees, and now provide local support for the system. When a payroll timeclock later stopped working, we quickly located a solution and restored it so the payroll process would not suffer.

Our role is not limited to conventional IT: if technology is important to the business, we work to understand it and keep it operating.

Carolina Podiatry

As Carolina Podiatry expanded into Lancaster, Rock Hill, Indian Land, and Charlotte, Global Solutions identified and coordinated phone and Internet providers for each market. We established office phone systems capable of transferring calls between locations and reliable Internet connectivity for each practice.

Each office has an independent X-ray machine and server. We connected the locations by VPN so X-rays taken in one office can be viewed from the others. Because the X-ray servers use obsolete browser-based technology, we also developed a method that allows exam rooms to continue viewing images using the older Internet Explorer technology required by the application.

Global Solutions now supports Carolina Podiatry's hardware, software, networks, healthcare management technology, and 2020Tech X-ray systems, while advising the practice on HIPAA standards as they relate to its technology environment.

Mobley Drugs

Mobley Drugs uses PioneerRx across multiple locations, and the computers running the platform had become obsolete. PioneerRx offered preconfigured replacements, but the cost was approximately five times that of comparable standard desktop computers.

Global Solutions sourced new desktops at roughly one-fifth the preconfigured cost and worked directly with PioneerRx to develop a working standardized image. That image could be installed on each computer with minor workstation-specific adjustments so every system functioned independently.

The approach modernized the workstations while saving Mobley Drugs thousands of dollars. Global Solutions now provides ongoing hardware and software support across its locations.